At Ship N Stuff, all of our products are custom-made to order, including apparel, promotional items, and personalized goods. Because of this, we do not accept returns or exchanges.

However, your satisfaction is important to us. If there is an issue with your order—such as a defect, damage, or error—we are happy to work with you to find a solution. Please contact us within a reasonable timeframe so we can review the situation and make it right.

To help us assist you quickly, please provide:

  • Your order number or proof of purchase
  • A brief description of the issue
  • Photos, if applicable

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please reach out to us as soon as possible. We will evaluate the issue and determine the best resolution, which may include a replacement or correction.

Need Help?

We’re here to help! If you have any questions or concerns about your order, please contact us at:

zach@shipnstuff.net


We stand behind the quality of our work and will always do our best to ensure you’re happy with your order.