Frequently Asked Questions

At Ship N Stuff, we’re here to make shipping, printing, custom apparel, and business services simple and convenient. Below are answers to some of our most frequently asked questions. If you don’t see what you’re looking for, contact us—we’re always happy to help!

Do I need an appointment?

Most of our services are available on a walk-in basis. Some specialty services, such as fingerprinting, may require an appointment. Please contact us before visiting if you’re unsure.

What shipping carriers do you offer?

We proudly ship with UPS, FedEx, and USPS, allowing us to help you choose the shipping option that best fits your timeline and budget.

Can I bring in a package that’s already packed?

Absolutely! You can bring in a package that is already packed and ready to ship, or we can professionally pack it for you to help ensure it arrives safely.

Do you sell shipping supplies?

Yes! We carry a variety of boxes, envelopes, bubble mailers, tape, packing materials, and other shipping supplies. 

Can you ship internationally?

Yes! We can help ship packages to many international destinations. Our team can assist you with customs forms and shipping options.

Do you offer package tracking?

Yes. Once your shipment is processed, you’ll receive tracking information so you can monitor your package’s progress.

Can I order custom apparel?

Yes! We offer custom apparel with no minimum order requirements. Whether you need one shirt or apparel for your entire organization, we’ll help bring your design to life.

Do you offer embroidery?

Yes! We provide professional embroidery services on hats, polos, jackets, bags, and many other items. We can embroider apparel you provide or help you order the perfect products.

Can I upload my own design?

Yes! Many of our custom apparel products allow you to upload your own artwork, logo, or design directly through our website.

Do you offer printing services?

We do! We print everything from business cards and flyers to brochures, banners, posters, and marketing materials for businesses, schools, nonprofits, and individuals.

Do you offer promotional products?

Yes! We offer thousands of customizable promotional products including drinkware, pens, bags, office supplies, apparel, and much more.

Do you provide mailbox rentals?

Yes! Our mailbox rentals provide a secure mailing address with convenient package acceptance and optional notification services.

Can I pick up my online order?

Yes! Many of our products are available for in-store pickup. Pickup options will be available during checkout when applicable.

What forms of payment do you accept?

We accept most major credit cards and other convenient payment methods. Please contact us if you have questions about a specific payment option.

What is your return policy?

Because many of our products are custom-made or personalized, custom orders cannot be returned or exchanged unless there is a manufacturing defect or an error with your order. If there is an issue, please contact us and we’ll work with you to make it right.

Still Have Questions?

Our friendly team is here to help! Whether you have questions about shipping, custom apparel, printing, or any of our business services, we’d love to assist you.

Call us, Email us or Stop by our store!

We’re committed to providing friendly service, expert advice, and solutions that make your projects easier.